Remote monitoring software
T2i Télécom has developed a remote monitoring software solution designed specifically for Alarm Receiving Centres (ARCs). Manage your entire operation from a single platform — from alarm panel onboarding and connection to automated billing.
Remote monitoring
A comprehensive software solution designed for remote monitoring operations
T2i Télécom simplifies the daily operations of remote monitoring centres with a complete alarm processing software platform. Developed specifically for security professionals, our solution centralizes all aspects of your business.
- Customer management and onboarding
- SOS and technical alarm processing
- Equipment management and configuration
- Intervention tracking and management
Productivity Gains
Optimized workflows designed to reduce the number of clicks and improve operator efficiency.
Maximum Interoperability
Compatible with all major communication protocols, alarm panels and transmitters available on the market.
Compliance
A solution designed to meet the strict requirements of professional monitoring centres, including APSAD P5 certification standards.
Innovation
AI-powered alarm filtering to analyze events and forward only relevant alarms to operators, helping reduce false alarms and improve response efficiency.
From technical operations to Business Management: A fully integrated workflow
With 30 years of experience and continuous attention to the operational challenges faced by telecare professionals, T2i Télécom has developed a tailor-made telecare software solution designed to fit your day-to-day operations.
Technical Setup & Connectivity
Create customer records in just a few clicks and manage the connection of alarm panels and video surveillance cameras. Our solution simplifies the management of your devices and transmitters, ensuring fast and efficient commissioning.
AI-Powered Video Analytics
Our AI analyzes video streams in real time, detects movements, and filters sensitive areas. It eliminates false alarms caused by environmental factors (vegetation, natural movements) and achieves up to 97% accurate analysis.
Alarm Handling & Management
Provide your operators with a powerful interface to manage alarms in real time. When an alarm is triggered, instantly qualify the event and coordinate field intervention processes (video verification, law enforcement notification, security officer dispatch) with complete traceability.
GCO Suite: Billing & Administrative Management
Stop wasting time re-entering data into third-party ERP systems. With our integrated GCO Suite, seamlessly move from technical events to business management: contract creation, automated billing, and subscription tracking.
Artificial Intelligence at the service of alarm monitoring
Why did we integrate AI?
T2i Télécom understands that alarm monitoring centers face two major challenges on a daily basis: operational overload caused by false alarms, and the critical risk of missing a genuine alert among a large volume of incoming events.
To address these real-world operational challenges, we have integrated Artificial Intelligence at the core of our alarm handling software.
Our AI does not replace human expertise; it acts as a powerful support tool, helping your teams improve efficiency, focus on critical events, and make faster decisions.